Lifetime Warranty Coverage

All Super-Elastic Signal Stick™ antennas come with a lifetime warranty. If it breaks, we’ll fix it.

For assistance, please email us at orders@signalstuff.com. We may attempt some troubleshooting via email to save time—plus, if you have a good story about how the antenna broke, we’d love to hear it! =]

Note: This lifetime warranty only covers Super-Elastic Signal Stick™ antennas. Other products—like the Signal Staff OSJ and Signal Stalk—are not covered by this warranty.

How to Request a Replacement

To request a replacement, you’ll need to send us a photo of the antenna. We can’t complete the RMA without it. If you’re not sure what’s wrong, these are the most helpful photos to include:

• Connector view at a slight angle to show if it’s intact.
• Looking into the connector to check the center pin alignment.

Even if the issue isn’t something visible, a photo is still required. Please send the photo and details to orders@signalstuff.com.

International Warranty Limitations

Due to the high cost of international shipping, the following restrictions apply for customers outside the United States:

• Coverage: The warranty only covers factory defects. It does not cover accidental damage or normal wear and tear.
• Shipping Costs: If the antenna didn’t arrive defective, you’ll need to cover the shipping costs for any replacement.

We’re sorry for the inconvenience! We’d love to fully support international customers, but we’re unable to do so at this time.