Unfortunately, we don’t take orders by phone or mail. Here’s why:

• Our order system is entirely online. If we took orders by phone, we’d still need to enter them manually into the website, which isn’t secure and would take up unnecessary time.

• We’re a small, dedicated team. The team usually includes:

  • Richard (KD7BBC) – Owner and operator of Signal Stuff.
  • Ben (KF7KGR) – Mostly focused on software but steps in as needed.
  • David (KD7VQT) – Currently building antennas.
  • Jessica – Managing shipping and support.
  • Ray (KD7RMX) – HamStudy Mobile development

While we might call customers in specific situations, email is typically the fastest and most efficient way to address questions or concerns.

If you have any questions, feel free to contact us or email us at orders@signalstuff.com, and we’ll be happy to help.

Short answer: Most likely no.

SignalStuff exists to fund HamStudy and ExamTools, so making custom antennas would take time away from developing the software. While we might make more money, it would pull us away from our primary goal of supporting these tools and the community.

Possible Exceptions

For large orders of 50 or more antennas that are similar to existing designs, we may be able to accommodate a custom order. These requests are handled case by case and depend on the availability and discretion of our current manufacturing partner (currently David, KD7VQT, unless that changed and we forgot to update this page). If you’re interested in a large custom order, feel free to reach out, and we’ll see if it’s possible… but no promises.

Frequency-Specific Notes

• Airband (~121 MHz):
  An airband antenna would need to be about 3 inches longer than the dual-band Signal Stick™. While the SWR won’t be perfect, the dual-band version may still work better than a typical rubber duck antenna. We don’t have a way to pre-cut antennas for airband since we order everything pre-cut to save time.

• GMRS / MURS:
  The standard dual-band Signal Stick™ (roughly 19 inches) works well for GMRS and MURS, though not perfectly. Many users report good results. To fine-tune the antenna for these bands, you could trim it by 1.1 inches, though in practice, factors like how you hold the radio might have a greater impact than the trimming itself.
  For the single-band 440 MHz version, trimming 1/4 inch might improve GMRS performance, but the difference is often minimal.

Warranty Note

If you decide to cut the antenna, please be aware that modifications void the warranty. We won’t offer a replacement if cutting doesn’t improve performance, though we’ll still honor the warranty if the antenna breaks for unrelated reasons.

In short, while we don’t typically make custom antennas, large orders similar to existing designs may be possible. For individual needs, the Signal Stick™ can often perform well across various frequencies with minor adjustments.

TL;DR

Some radios—particularly Baofeng models—can experience receiver overload when strong nearby signals overwhelm their filters. This means that upgrading to a higher-performance antenna, like the Signal Stick™, may unexpectedly reduce receive performance, even though it improves transmission. Often moving the antenna around can cause the signal to cut in and out, making it seem like a connection is loose, but that’s not really possible with the way the antenna is constructed.

Understanding Receiver Overload with Baofeng Radios

Think of it like this: You’re on a mountain at night, trying to spot one specific light on a distant hillside. If it’s the only light out there, it’s easy to see. But if there are lots of bright lights nearby, they spread out and blur into each other, making it harder to pick out the one light you care about.

Some Baofeng radios have a hard time with this. When they encounter too many strong signals (like all the lights on the hillside), the radio can’t distinguish the one it’s listening for. Even though it’s tuned to the correct frequency, strong nearby signals can “deafen” the radio on that frequency. This is called receiver overload.

A better antenna like the Signal Stick™ pulls in more signals, which usually improves performance. However, if your radio struggles with strong signals, the additional signals it pulls in can overwhelm the radio, reducing its ability to pick out the one you want. This issue is especially noticeable in areas with high RF density, such as near FM radio or TV broadcast stations.

Antenna Movement: A Common Misunderstanding

When experiencing this issue, some users notice that swaying or moving the antenna back and forth can cause the signal to cut in and out. It’s a common conclusion that something must be loose inside the antenna, but with a Signal Stick, this isn’t the case.

Signal Sticks™ consist of a solid wire directly connected to the center conductor, with no moving parts, so there’s nothing inside that could be loose. The reason touching or moving the antenna causes the signal to cut in and out is that physical contact or movement attenuates (weakens) the signals. This brief attenuation reduces the overload effect, allowing the radio to temporarily pick up the signal it’s trying to hear.

Do All Baofeng Radios Have This Problem?

Not all Baofeng radios suffer from this. Some models have better filters to block unwanted signals, similar to placing a screen in front of your eyes with a small hole to focus on just one point of light. Radios with better filters will benefit from the Signal Stick™ without issues.

However, if your radio’s filters are poor, using a more sensitive antenna might worsen reception. This isn’t a fault of the Signal Stick™—it simply means the radio can’t handle the extra signals well. If you experience degraded receive performance, this is likely due to the radio’s limitations, not the antenna.

In Summary

A high-quality antenna like the Signal Stick™ may reveal limitations in certain radios by pulling in more signals than the radio can handle. If you experience degraded reception or signal cut-outs with a Signal Stick, it may be a sign of receiver overload—not a problem with the antenna. Always ensure the antenna’s center conductor makes solid contact with the radio for optimal performance.

It’s certainly possible for the antenna to fail or be incorrectly assembled, but if so, the signs would include the center conductor moving with the wire, not being fully inserted, or the wire pulling out entirely.

Our Signal Stick™ antennas are carefully engineered to interact with electromagnetic radiation in the visible spectrum (approximately 380-700nm) in distinct ways – for example, the “yellow” Signal Stick™ is specifically formulated to reflect light at a wavelength of roughly 570nm while absorbing other wavelengths, causing it to appear what humans typically describe as “yellow.”

The “Glow in the Dark” Signal Stick™ employs phosphorescence, absorbing photons from ambient light (particularly in the ultra-violet range) and then gradually re-emitting them at a longer wavelength when in low-light conditions. This creates what the human visual cortex interprets as a greenish glow, leading to the scientifically accurate descriptor “Glow in the Dark.”

Rest assured that these sophisticated visible-light interactions have absolutely zero impact on the antenna’s RF performance, as the frequencies involved differ by several orders of magnitude. Your radio waves remain blissfully unaware of what color your antenna is.

TL;DR

Before you celebrate or panic over your SWR readings, test the antenna in a real-world situation. The SWR you measure on a meter is not necessarily the SWR you’ll get during normal use.

Understanding SWR Readings

The Super-Elastic Signal Stick™ is a 1/4 wave design for 2 meters, which also happens to function as 3/4 wavelength on 70cm. This makes it a monopole antenna, or in other words, half of a dipole. The other half of the dipole is formed by your radio’s chassis and whatever happens to be around it—meaning your actual SWR will constantly change based on your environment and usage. This variability is typical with nearly all HT antennas, including rubber duck antennas, which are also monopoles with added coils to adjust electrical length.

Why Meter Readings Vary

Every SWR meter or analyzer will give you slightly different readings. Changing the coax, the meter, or even the position of the antenna will result in different measurements. It’s easy to get caught up in the numbers and think, “These results are awful!” But real-world performance matters far more than the meter reading.

Over many years and in many configurations, the Signal Stick™ has been carefully designed to perform consistently well in real-world scenarios. This is one of those cases where theory doesn’t always align perfectly with practice. (because in theory they are the same, but in practice they are not!)

Tips for More Consistent Readings

If you want to get more stable SWR readings, here are a couple of things that can help:

• RF Choke: Adding a large ferrite choke below the antenna connector to isolate the feedline and meter from the antenna can provide more consistent results. However, this isn’t usually how antennas are used in practice, so these readings may not reflect real-world performance.
• Counterpoise or Grounding: Adding a counterpoise to the shield or ensuring a solid ground on the shield can also improve readings.
• BNC Mag Mounts: Attaching the Signal Stick™ to a BNC Mag Mount can often stabilize SWR readings and improve performance by providing a better ground plane.

In summary, don’t get too hung up on SWR readings—especially with portable antennas like the Signal Stick™. Use it, test it, and see how it performs in real use—that’s what matters most.

TL;DR

The Signal Strand™ acts as a counterpoise or “ground plane” for your antenna, improving performance by providing the electrical balance needed to create a proper dipole antenna. This typically results in better radiation patterns and improved efficiency.

What is a counterpoise?

Think of an antenna as needing two parts to work effectively:

1. The antenna element that sticks up from your radio (like your Signal Stick)
2. A ground reference or counterpoise

Without a counterpoise, your antenna is only “half” of what it needs to be. Your radio’s case and your body end up acting as an improper ground plane, which can lead to inconsistent performance and interference.

How does it help?

The Signal Strand™ transforms your antenna system from a quarter-wave monopole into a more efficient half-wave dipole by:

• Providing a consistent ground reference
• Reducing the influence of your body on the antenna
• Creating a more balanced radiation pattern
• Improving overall antenna efficiency

When should I use it?

A Signal Strand™ can be particularly helpful when:

• Operating portable/handheld
• Working at the edge of your normal range
• In challenging RF environments
• When maximum performance is needed

Will I always need it?

No! That’s why our Signal Strand™ adapters are designed to work with or without the strand attached. If you’re getting good performance without it, or if having a wire hanging down would be inconvenient, you can simply remove the strand connector and use the adapter normally.

In Summary

The Signal Strand™ provides the “other half” of your antenna system, improving performance by creating a proper ground plane reference. While not always necessary, it’s a valuable tool for optimizing your portable radio operations.

TL;DR

Standard Signal Strand™ lengths for Signal Stick™ antennas:

• Dual-Band Signal Stick™: ~18.5" for 2m/70cm ham bands, ~16.5" for GMRS/MURS
• 440 Monoband: ~6.25" for 70cm band, ~5.25" for GMRS
• 220 Monoband: ~12.5" for 1.25m band

Dual-Band Signal Stick™ Lengths

For the dual-band Signal Stick, choose your length based on your primary use:

• Amateur Radio Bands

  • 144-148 MHz (2m) and 440 MHz (70cm): ~18.5"
  • This length is optimized for both bands simultaneously

• GMRS and MURS

  • 151-154 MHz (MURS) and 462-467 MHz (GMRS): ~16.5"
  • Optimized for both services’ frequency ranges
  • This actually adjusts the ideal frequency of the Signal Stick™ up to the GMRS and MURS bands

Monoband Signal Stick™ Lengths

If you’re using a monoband Signal Stick™, you can optimize specifically for your band:

• 440 MHz Monoband

  • Amateur Radio (70cm band): ~6.25"
  • GMRS (462-467 MHz): ~5.25"

• 220 MHz Monoband

  • 222-225 MHz (1.25m band): ~12.5"

Using Other Antennas?

While these lengths are optimized for Signal Stick™ antennas, they may improve performance with other antennas as well. However, due to variations in antenna design and characteristics, you might need to experiment to find the optimal length for non-Signal Stick™ antennas.

Tips for Best Results

• Cut slightly longer than needed at first - you can always trim more
• Ensure clean connections at the spade terminal
• Keep the wire straight when possible
• Avoid coiling excess wire

In Summary

Choose your Signal Strand™ length based on your:

1. Antenna type (Dual-Band vs Monoband)
2. Primary operating band or service
3. Whether you need multi-band optimization

The pre-cut Signal Strand™ (~18.5") is optimized for dual-band ham radio use, but can be trimmed for other applications.

TL;DR

Install your Signal Strand™ adapter between your radio and antenna, attach the Signal Strand™ wire using the spade connector, and let it hang naturally. Best performance comes when the wire hangs straight down without touching other objects.

Installation Steps

1. Prepare Your Equipment

   • BNC Signal Strand™ adapter (SMA-F to BNC-F or SMA-M to BNC-F)
   • Signal Strand™ wire (or compatible counterpoise wire)
   • Your BNC antenna
   • Your radio

2. Assemble the Adapter

   • Place one (1) silver ring connector with spade terminal on your Signal Strand™ adapter
   • Add the silver washer
   • Secure with the black conductive nut – wait to tigthen

3. Final Install

   • Screw the adapter into (or onto) your radio.
   • Attach the wire’s spade connector by sliding it onto the male spade terminal on the ring
   • The wire should hang freely and should be directed out away from the radio
   • Tighten the black conductive nut with the wire in the desired position.

Positioning Tips

• Let the wire hang straight down when possible
• Avoid coiling or bunching the wire
• Keep the wire away from metal objects
• Don’t worry if the wire moves during use – some movement is normal and this is a handheld setup, nothing will be perfect.

**Using the adapter without the Strand **

The adapter works fine without the wire – just remove whatever part of the ring assembly you wish and leave whatever else in place.

The only drawback to removing more parts is the increased likelihood of losing them. We don’t currently sell individual parts for replacements, that’s why we included an extra ring with spade!

When to Remove the Strand

You may want to remove the Signal Strand™ wire when:

• It is annoying
• It creates a hazard
• You want to be more boring

Remember: The Signal Strand™ system is designed to be flexible – use it when you need the performance boost and remove it when you don’t.

TL;DR

You can make your own Signal Strand™ wire using flexible insulated wire and either soldering directly to one of the included ring connectors or using a 4.0 - 4.8mm female spade connector. Choose super-flexible wire with durable insulation for best results.

The below instructions are the same regardless of the length of your DIY Signal Strand™, but you will want to make sure you use the correct length for the frequencies you plan to operate on!

Method 1: Quick Connect

The easiest method uses a female spade connector:

1. What You’ll Need

   • 4.8mm female spade quick splice connector
   • Flexible insulated wire
   • Wire strippers
   • Crimping tool

2. Assembly Steps

   • Cut wire to desired length (see our length selection guide)
   • Strip ~1/4" of insulation from one end
   • Crimp the spade connector onto the stripped end
   • Optional: Add heat shrink tubing over the connection

Method 2: Direct Solder

For a more permanent solution:

1. What You’ll Need

   • Soldering iron
   • Rosin core solder
   • Flexible insulated wire
   • Wire strippers
   • Heat shrink tubing

2. Assembly Steps

   • Cut wire to desired length
   • Strip ~1/4" of insulation from one end
   • Tin both the wire and the ring connector
   • Solder wire to one of the connector points
   • Cover with heat shrink tubing

Wire Recommendations

For best results, use:

• Super flexible silicone-insulated wire
• 16-22 AWG size
• Stranded (not solid) wire – the finer the strands the more flexible the wire
• Durable outer insulation

Tips for Success

• Choose wire that won’t easily snag on objects
• Make sure connections are secure
• Use heat shrink tubing to protect connections and prevent wire from shorting out to anything.
• Cut slightly longer than needed – you can always trim later
• Test the connection before final assembly

In Summary

Making your own Signal Strand™ wire is straightforward:

1. Choose your connection method (quick connect or solder)
2. Use high-quality flexible wire
3. Make secure connections
4. Protect the connection point

Remember: Whether you buy our pre-made Signal Strand™ or make your own, the key is using flexible, durable wire that won’t catch on things during use.

TL;DR

For GMRS and MURS, the optimal Signal Strand™ length depends on your antenna type:

• Dual-Band Signal Stick™: ~16.5"
• 440 Monoband Signal Stick™ (GMRS only): ~5.25"

Understanding the Lengths

The Signal Strand™ wire acts as a counterpoise, improving antenna performance by balancing it. The ideal length varies based on the operating frequency and antenna type:

• GMRS (462-467 MHz) and MURS (151-154 MHz): Use ~16.5" with a Dual-Band Signal Stick™.
• GMRS only: Use ~5.25" with a 440 Monoband Signal Stick™ for better single-band performance.

Can I Use Other Antennas?

The provided lengths are specifically tuned for Signal Stick™ antennas. While they may work with other antennas, performance can vary based on the design. Feel free to experiment to find what works best for your setup.

In Summary

• Dual-Band Signal Stick™: ~16.5" for GMRS and MURS
• 440 Monoband Signal Stick™: ~5.25" for GMRS

Cut your Signal Strand™ to these lengths for optimal performance.

Signal Sticks™ are 1/4 wavelength on the primary frequency (2 meters); they handle 70cm by a convenience of math that says that a 1/4 wavelength on 146MHz is also a 3/4 wavelength on 440MHz.

In order to work on 6 meters it would need to be a 1/4 wavelength on 6 meters. A 6 meter Signal Stick™ would be about 51 inches long; we’ve been experimenting with making longer Signal Stalks™ (vehicle mount) and a 40" long Signal Stalk™ is only barely usable – and only because we use 3mm diameter wire for it. Signal Sticks™ are made with 1.5mm diameter wire. In short, a 6m Signal Stick™ would be too long to even stand up on its own.

We are not; for multiple reasons, but most particularly:

• A 40" long Signal Stick™ would not be able to hold itself erect even when stationary — much less if you moved around with it.

• We don’t currently have a good way to make the matching section at the base (or middle) which would be needed to make a 1/2 wave antenna viable.

We are experimenting with some designs which would have improved performance in the 70cm band at a similar length, but would have lower power limits. There are a lot of challenges, so we’ll see how it goes!

While we’re not fundamentally opposed to the idea, we also can’t think of a way that this could actually work. The spacing on a yagi needs to be pretty consistent, and anyone who has held a Signal Stick™ sideways can tell you that it droops – and as you move around it bobs forward and backward. A yagi would need some way to keep the spacing consistent regardless of any movement and that just seems unrealistic. We get asked about this surprisingly often, but just can’t see any way it could be make practical.

Sadly, no. We hope to some day, but we need some help from an antenna engineer with more skill than we have. Perhaps some day. If you have a design you want to share to make one of our current antennas tri-band please let us know =]

The easiest way is to email orders@signalstuff.com and we’ll answer as soon as we can.

We understand that shipping times can be confusing, especially with expedited shipping options. Here’s how our shipping process works:

Order Processing vs. Shipping Speed

Selecting an expedited shipping option (like 2-day or overnight) means the order will arrive faster once it ships, but it does not mean the order will ship immediately. The earliest an order will ship is the next business day, though sometimes processing can take longer. Most orders ship within 1–2 business days (unless an item is backordered, which may take up to two weeks).

Common Causes of Shipping Delays

We do our best to ship orders as quickly as possible, but occasional delays may occur due to factors such as:

• Backordered Items: If an item is backordered, shipping can take up to two weeks. On rare occasions it can take longer, but we’ll try to let you know if that will happen.
• High Demand, Family Emergencies, or Illnesses: As a small team, unexpected situations can sometimes impact processing times, particularly since shipping is usually handled by one person.
• Carrier Delays: Once we hand your package to the carrier, delivery times are out of our control, and delays may occur.

Tracking and Delivery Estimates

Once your package has shipped, we’ll send you tracking information so you can follow its journey. Please keep in mind that the carrier’s delivery estimates are only estimates, and we cannot guarantee arrival dates once the package is handed over to the carrier.

If you have further questions or need assistance, please feel free to reach out at orders@signalstuff.com.

Motorola radios can use a variety of antenna connector types, and unfortunately, we don’t have a practical way to support all of them.

Connector Compatibility

• If your Motorola radio uses a standard SMA connector, one of our Signal Sticks™ or adapters may fit. However, many Motorola radios use non-standard connectors that are not compatible with our products, even if they look nearly like a standard adapter.

What to Do If You’re Unsure

If you already know the connector type, we’re happy to help you find the right antenna or adapter. However, if you’re unsure which connector your Motorola radio uses, we likely won’t know either and won’t be able to assist further.

We recommend checking your radio’s documentation or reaching out to a Motorola-specific supplier to confirm the connector type. Your best bet is probably to find a BNC adapter which fits your radio and then you can use our BNC Signal Sticks.

If you have further questions, feel free to contact us at orders@signalstuff.com, and we’ll do our best to help where we can.

Local pickup may be possible, but it’s handled on a case-by-case basis. You can email orders@signalstuff.com to see if it can be arranged.

Whether we can accommodate a pickup will depend on the employee managing shipping at the time (usually Jessica, but that may change in the future and we could forget to update this).

Yes, Signal Sticks™ can be used with many scanners, but there are a few things to keep in mind regarding performance and connector compatibility.

Frequency Performance

Any antenna will pick up signals on any frequency—the question is how well it will perform. Signal Sticks™ are tuned for the 2-meter and 70cm amateur radio bands, meaning they perform best within those ranges. As you move further from these frequencies, performance will diminish, but the Signal Stick™ can still work reasonably well for receiving signals on many other bands, particularly those close to the Amateur Radio bands it is tuned for.

For general scanner use, the dual-band Signal Stick™ is often the best choice since its longer length helps with broader frequency coverage. However, if you’re focusing on 220 MHz the 220 monoband antenna may be a better fit.

Connector Compatibility

Most scanners use BNC connectors, but this isn’t always the case. Be sure to verify the connector type on your scanner to ensure it matches the Signal Stick™ you order. If the connectors don’t match, you’ll need an adapter. Some scanners also have proprietary connectors which make it difficult or impossible to use an aftermarket antenna that isn’t specifically designed for that scanner.

Helpful Resources

Check out the product animations on our Signal Stick™ pages to see how the different connectors work. These visuals can help you determine the right antenna and adapter setup for your scanner.

In short, the Signal Stick™ will pick up signals across a wide range of frequencies, but performance will be best when the signal is close to the antenna’s tuned range.

Yes, Signal Sticks™ can physically connect to any radio with the right adapter or connector, but performance depends on how close the operating frequency is to the antenna’s tuning. Since Signal Sticks™ are optimized for the amateur radio bands (2 meters and 70cm), performance will diminish the further you move from these frequencies.

Here’s what to expect on other common bands:

• Aircraft band (VHF, below 2 meters): Performance will be reduced, as this band is significantly lower than the tuned range. It may still work, but it won’t be ideal.
• MURS (VHF) and Marine band (VHF): These bands are closer to the tuned frequencies, so the antenna should work reasonably well, though not perfectly.
• GMRS (UHF): Signal Sticks™ perform adequately on GMRS, though they won’t provide as much gain as some commercial antennas. However, they can handle more power, offering an advantage in certain situations. The gain should be similar on any antenna with a similar length (about 6 inches long), even the stock antenna if it isn’t shorter than that.

If you plan to operate on frequencies above the tuned range, you have the option of trimming the antenna slightly shorter for better performance. However, measuring SWR accurately can be tricky, as anything you do to measure SWR will itself affect the reading. We recommend doing signal strength tests instead.

Tip: It’s usually best to try the antenna “as-is” before cutting it as it may work fine without changes; also, remember that this only helps for frequencies above the intended range. If you decide to cut it, leave us a note in your order, and we’ll include a spare tip that you can glue on using epoxy or gel superglue.

We get this question a lot, and we understand why—everyone loves a good deal! However, to keep our prices fair for everyone, we don’t offer specific discounts for any particular group, including:

• Senior citizens
• Military personnel and veterans
• Students and educators
• Emergency responders

We truly value the contributions that all of these individuals bring to the hobby, but offering discounts would require raising our prices overall to make up the difference. Instead, we focus on keeping our everyday prices as low as possible for everyone.

That said, we usually run at least one sale a year and sometimes offer short-term coupon codes for special events or promotions. Be sure to keep an eye out for those opportunities!

We do not sell the tips individually, but you can contact support at orders@signalstuff.com to request a replacement if yours has fallen off.

Tips can be reinstalled using gel superglue or epoxy. Many people also use a ball of hot glue if they lose the tip and don’t want to bother with a replacement part.

Note: For any kind of return or replacement, we require a photo of the product to understand the situation and confirm it’s one of ours.

If you ordered an antenna with the wrong connector, no problem! Just send it back in the original packaging to the following return address:

Signal Stuff
881 W State St Ste 140 PMB 203
Pleasant Grove, UT 84062

To avoid any kind of damage please ship the antenna in packaging which keeps it at least mostly straight, not coiled. A USPS flat rate envelope is fine, but is the most it should be bent during shipping. The original packaging is the easiest option if you still have it.

We recommend emailing us the tracking information at orders@signalstuff.com so we know to look out for it. This also helps in case the package gets lost or delayed in the mail, which we unfortunately see happen sometimes—especially with USPS shipments.

Please note:

• We will refund your order once we receive the return.
• Shipping costs will not be refunded since we cannot recover those costs.

The cheapest way to return the antenna is usually USPS First Class or USPS Ground Advantage.

The mag mount itself is waterproof, but the BNC connector is not inherently water-resistant. Over time, rain or moisture could seep into the connector, which might cause temporary issues until it dries out. However, corrosion could build up over time if the mount is left exposed to the elements for too long.

It’s important to remember that “weatherproof” doesn’t really exist—only “weather-resistant.” The BNC mag mount is designed as a temporary solution rather than a long-term outdoor option. If you need a more permanent installation, consider an NMO antenna, which is built for heavier use and greater weather resistance.

We can’t guarantee whether the Signal Stick™ will affect your radio’s water resistance, as it depends on the design of your specific radio model.

The SMA connector on the Signal Stick™ is waterproof, and many radios are designed so that swapping antennas doesn’t impact water resistance. However, since we don’t know the exact specifications of every radio, it’s safest to assume that any aftermarket antenna could potentially affect water resistance.

In short, while the SMA Signal Stick™ uses waterproof connectors, we recommend checking with your radio’s manufacturer if maintaining water resistance is a concern.

If we have a sale planned, it will be announced on our Blog and Facebook page. Our policy is that we don’t share information about upcoming sales or coupons until they are officially announced, and coupons are never announced ahead of time.

We typically run at least one sale each year, and we may also offer limited-time coupon codes for special events or promotions. Keep an eye on our Blog and Facebook page to stay informed about any upcoming deals!

We want to make things right if there’s been a mistake. Here’s how we handle these situations:

If there’s an issue with your order

If you received the wrong item or if something is missing, please email us a photo showing what you received to orders@signalstuff.com. This helps us quickly understand what went wrong.

• If we made a mistake: We’ll ship out the correct or missing items right away. If a return is needed, we’ll include a return label for the incorrect items.
• If the order is correct but not what you wanted: In this case, you’ll need to return the item for a refund and place a new order for the correct product.

We’re here to help, and we’ll do our best to make things right either way!

The BNC Mag mount includes 16 feet (5 meters) of high-quality RG-58 coax with a BNC male connector.

This information is also listed on the product page, but we’ve added it here to make it easier to find!

You can find NMO mounts from many ham radio supply stores, as well as on Amazon or eBay. Here are the three most common types to consider:

Types of NMO Mounts

• Hole-Mount:
  Installed by drilling a hole in your vehicle or attaching a bracket with a pre-drilled hole. This is the most secure and permanent option.

• Lip-Mount:
  This type slides onto the edge of a hood, trunk, or other flat surface. The mount is secured by tightening screws, making it a great option if you don’t want to drill holes.

• Magnetic Mount:
  Ideal for temporary installations. However, dirt or dust can get trapped underneath, leading to micro-scratches over time from vibrations. Be mindful of this if you’re concerned about preserving your vehicle’s paint.

Other Options

There are some less common variations of NMO mounts, but the ones listed above are the most widely used and should cover most installation needs.

If you have any further questions, feel free to contact us at orders@signalstuff.com, and we’ll be happy to help!

We know it’s frustrating when orders take longer than expected. Once we hand your package over to the shipping provider (e.g., USPS, UPS, FedEx, etc.), we rely on them to complete the delivery. Here’s what you can do if your shipment hasn’t arrived:

How to Check Your Order Status

You can view your order history in your account to see if your order has shipped.

• If it has a tracking number: The label has been printed.
• If it says “Tendered”: We’ve handed the package to the carrier, though they may not have scanned it yet.

Common Delays

Unfortunately, USPS shipments are sometimes delayed, with packages traveling long distances without tracking updates. Here’s how we handle missing or delayed orders:

• Domestic Orders (USPS): If tracking hasn’t updated for 20 days, we’ll send a replacement. If the original package shows up later, we’ll provide instructions for returning it.
• International Orders: We can assist with carrier inquiries after 14 days, but insurance claims and replacements are only available after 30 days without updates.

Recommendations

• For Returns or Replacements: If you need to return something, we recommend using tracking to avoid any issues, especially since we’ve seen packages get misplaced by USPS.
• Need more help? If you’re still having trouble, please contact us at orders@signalstuff.com, and we’ll do our best to assist.

We appreciate your patience and are always happy to help if things don’t go as planned!

On the Product page, you can select your radio’s make and model at the top of the page, and it will show you the antennas and adapters that fit it directly.

If you want to use an adapter, that may change things somewhat, depending on the configuration.

You can also use the SignalStuff Pick Tool to find the configurations that will work with your radio.

The choice between a mag mount and an NMO stalk depends on how you plan to use your antenna. Both options have their pros and cons, so here’s what to consider:

Mag Mount (BNC)

The mag mount is ideal for short-term, “grab-and-go” use. It allows you to reuse your existing Signal Stick™ by quickly popping it off your radio, attaching it to the mount, and connecting the mag mount’s coax cable to your radio.

Advantages:

• Fast and easy to set up.
• Great for emergencies or temporary use.
• Reuses the same BNC Signal Stick you already own.
  • Signal Sticks™ can also handle more power than many NMO antennas, believe it or not – though not as much as the Quarter Wave NMO Signal Stalk™

Disadvantages:

• Not as durable as a dedicated vehicle antenna—Signal Sticks™ aren’t designed to withstand weather long-term.
• Magnetic mounts can damage your vehicle’s paint over time if left in place.

NMO Antennas

NMO antennas such as the (Half-Wave)(/products/nmo-half/) or (Quarter-Wave)(/products/nmo-quarter/) Signal Stalk™ are better suited for permanent installations. They tend to be more durable and weather-resistant, making them a better choice for long-term vehicle use.

Advantages:

• Heavier duty and built to last.
• More installation options with different mounts available.

Disadvantages:

• The NMO antennas we sell don’t come with a mount, so you’ll need to purchase one separately.
• NMO antennas are usually more expensive than a Signal Stick
• Requires more effort to install compared to a mag mount.

Which One Should You Choose?

If you need a simple, affordable, and temporary solution, the BNC mag mount with a Signal Stick is hard to beat. However, if you’re looking for a long-term, weather-resistant setup for your vehicle, an NMO antenna is the better choice.

In the end, the right option depends on whether you need quick convenience or long-term durability.