All Super-elastic Signal Stick antennas are sold with a lifetime warranty. In short, if it breaks then we will fix it. As we have been having trouble with our web form we ask that you email requests to email@example.com.
If the antenna is not working we will sometimes attempt to troubleshoot via email as it is often more efficient than sending things back and forth. If there is a good story then please include that too for our entertainment =]
NOTE: Unfortunately, we cannot provide return shipping labels for antennas outside of the US. This isn’t because we don’t want to, it’s because we literally can’t find a way to do so. Sorry for the inconvenience this may cause! If you return it to us we’ll still honor the warranty.
NOTE: If you are requesting an RMA you *must send us a picture of the antenna* before the RMA can be completed. If you aren’t sure what is wrong with the antenna the most common things we need pictures of are the connector (preferably at a slight angle so we can see how intact it is) and looking into the connector so we can see the positioning of the center pin.
Please email firstname.lastname@example.org for assistance and include a photo if appropriate — returns and warranty will not be processed without one!