Returns

All Super-elastic Signal Stick antennas are sold with a lifetime warranty. In short, if it breaks then we will fix it.

If yours is not working, please email us at sales@signalstuff.com with a photograph showing what happened.  If there is a good story then please include that too for our entertainment =] Sometimes we can help you fix it via email.

NOTE: Unfortunately, we cannot provide return shipping labels for antennas outside of the US. This isn’t because we don’t want to, it’s because we literally can’t find a way to do so. Sorry for the inconvenience this may cause! If you return it to us we’ll still honor the warranty.

6 thoughts on “Returns

  1. I would like to order an antenna. I have a Yaesu VX-5 tri-band handheld but I am not sure what type of antenna I would need. Could you please help me and let me know what my choice(s) are? I live in West Valley City, Utah. Thank you. KB7AVB

    1. See https://signalstuff.com/2016/08/choosing-the-correct-antenna-connector-for-your-radio/

      The Yaesu VX-5r radio needs an antenna with a SMA-M connector on it.

  2. I ordered and received a male connector but when I received it I realized I should have ordered a female connector. How do I return this male and get a female connector?

    1. Email sales@signalstuff.com and we’ll get you figured out. No worries!

  3. I’m wondering if you have any reports of use or testing of this antenna on the 1.25M Band. I have a Tri-Band radio and am interested in using it if it will cover the 3 Bands well. Any info you can provide will be appreciated.

    1. I have personally tested the dual band version on 1.25 meters and I have made contacts on local repeaters with it; that said, both mathematically and looking at measured SWR (which, btw, requires more than just an antenna analyzer — that’ll usually be inaccurate due to the analyzer changing the antenna system) performance on 1.25 meters with the dual band 2m/70cm version should be pretty much awful.

      In other words, the only reason it won’t damage your radio is because your radio (all radios these days) is smart enough to decrease power if needed so that reflected power doesn’t harm it.

      We do have monoband 220 antennas which you can use, but we don’t have the manufacturing capability to produce a tri-band antenna which is up to our standards.

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